SUPPORT
ROUTINE MAINTENANCE
EQUIPMENT SUPPORTED UNDER THIS PROGRAM:
- Trimble TSC2, TSC3
- Trimble Geo XM, XT, XH Handheld (2003-2008 series) 6000, 7X
- Trimble R4, R6, R8M2-4, R10 GPS Receivers
Services Covered on Controllers without GPS
(TSC2, TSC3, TCU, Ranger, Recon, Nomad)
- System Inspection – general physical damage inspection – test torque on external screws
- Verify and install most current operating system (subject to valid support agreement)
- Verify and install most current software version (subject to valid support agreement)
- Run diagnostic checks on touch screen, keyboard, battery, serial loop back, audio, backlight, and NAND memory
- Clean and calibrate touch screen
- Check connectivity to charger
- Check connectivity to Mobile Device Center
- SD and CF Cardport test
- Perform maintenance per any applicable service bulletin
- Check and record warranty status (per Trimble records)
- TSC2/Ranger Stress Test
- Check Bluetooth and Internal Radio where applicable
Services Covered on Handhelds with Integrated GPS
(Geo XM, XT, XH, Nomad w/GPS)
All services listed above that are applicable, as well as:
- Verify and install latest GPS Firmware
- Field Test GPS ensuring proper GPS reception
- Check external antenna port for proper GPS reception
Services Covered on GPS Receivers Only
(R4, R6, R8M2-4, R10)
All services listed above that are applicable, as well as:
- Verify and install latest GPS Firmware (subject to valid support agreement)
- Test all ports – test power and communication
- Perform LED test
- Receiver memory check
- Record RTK receiver frequencies – test internal radio
- Field Test GPS ensuring proper GPS reception
- Test and verify Bluetooth connectivity
- Verify and install latest Bluetooth and Radio Firmware
- Verify and test WIFI where applicable
Frontier Precision RAM Service also qualifies the unit as inspected and eligible for Trimble extended hardware warranties.
(*** certain exclusions apply, check with your local FPI Service department for details***)
Any additional services requested will be billed at regular rates.
CONTACT OUR EXPERT SERVICE TEAM
JOSH KARSTEN, SERVICE MANAGER | EMAIL
Please choose the Frontier Service location closest to you!
Bismarck, ND
Frontier Precision
1713 Burlington Drive
Bismarck, ND 58504
701.222.2030 or 800.359.3703
Maple Grove, MN
Frontier Precision
10900 73rd Ave. N., Ste. 120
Maple Grove, MN 55369
Zach Grill
Certified Service Technician
763.496.1366 or 877.698.3077
email
Providing Service in Arvada, CO
Frontier Precision
5480 W. 60th Ave., Unit A
Arvada, CO 80003
Phillip Weller
Certified Service Technician
720.214.3500 or 800.652.1522
email
Colorado Springs, CO
Frontier Precision
4815 List Drive, Ste. 102
Colorado Springs, CO 80919
Andrew Weller
Certified Service Technician
719.409.0930
email
Providing Service in Boise, ID
Frontier Precision
5569 W. Kendall St.
Boise, ID 83706
John Goodsell
Certified Service Technician
208.955.0049 or 800.523.6408
email
Providing Service in Anchorage, AK
Frontier Precision
5701 Silverado Way, Unit J
Anchorage, AK 99518
Antonio Escot
Certified Service Technician
907.868.1500 or 844.868.1500
email
Providing Service in Anchorage, AK
Frontier Precision
5701 Silverado Way, Unit J
Anchorage, AK 99518
Dave Easton
Certified Service Technician
907.522.1600
email
Providing Service in Portland, OR
Frontier Precision
7800 SW Durham Road, Ste. 100
Tigard, OR 97224
Alex Selby
Certified Service Technician
503.620.5244 or 800.523.6408
email
Providing Service in Seattle, WA
Frontier Precision
12658 Interurban Ave. S.
Seattle, WA 98168
Kevin Brown
Certified Service Technician
206.294.5196 or 800.523.6408
email
Providing Service in Honolulu, HI
Frontier Precision
2144 Auiki St.
Honolulu, HI 96819
Kuubi Kenyatta
Certified Service Technician
808.465.3900
email