Microsoft Connectivity Software

I can’t connect my Trimble Windows Mobile device to my computer?

To install software onto a device powered by the Windows Mobile operating system, or to copy files between the handheld and a computer, you must connect the device to a Windows computer. You will need to install the appropriate windows connectivity software. (Windows Mobile Device Center or Microsoft ActiveSync)

-If you already have this installed please see our further troubleshooting steps below.

First you will need to know what version of Windows you have. If you are running Windows 8* ,7 or Vista you will need to know whether you have a 32 bit or 64 Bit Operating system:

  1. On your computer: Navigate to Start/Control Panel/System
    This will show you what version you have installed.
    Windows Version
  2. Download and install the appropriate connection software.

Please click here if you are having trouble with MS Windows Validation.
*Windows 8 also requires additional steps. Instructions can be found here.

My Device still will not connect?

You may need to go on the Windows Mobile handheld and toggle the “Enable advanced network functionality” setting.

  1. Disconnect your USB cable from your PC
  2. Toggle your “Enable advanced network functionality” setting
  3. Connect your USb cable to your PC

Additional Troubleshooting

  • Verify that the unit is powered on.
  • Connect to a different USB Port on the computer.
  • Connect direct to the computer – bypassing any USB Multiport Hubs you may have connected.
  • Remove any other USB connected devices. Please note only (1) Windows mobile based device can be connected to your computer at a time.
  • Preform a reset of your Windows Mobile handheld.
  • Restart the computer.
  • Try connecting with a different USB cable
  • Test whether the unit will connect to a different PC.
  • Remove any existing partnerships to Windows Mobile Device Center. (Partnerships are computer specific and will hinder connections to other machines. Always connect as a guest.)
  • Make sure that your machine has all Windows updates
  • Make sure that your virus scanner is not stopping or blocking the files wmdc.exe or wmdcbase.exe
  • Try uninstalling any mobile device emulator software that may be on your computer such as MyMobiler

Solutions

Frontier Precision has a 30-year plus track record of helping you provide a measure of excellence. It all ladders back to our core philosophy of How You Measure Matters. It’s why each day, we seamlessly connect the physical and digital worlds through technology to improve how we all better interact with the earth in meaningful ways. Our tools and solutions make you more efficient, productive, and most importantly, profitable.

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Frontier Precision knows that every measurement its customers take is important. It’s why Frontier Precision not only offers the latest, cutting-edge measurement tools, but also understand the continuing need for service and support — because How You Measure Matters encompasses the total customer experience.

Professional Services

From Geospatial Services to GIS Professional Services to Water Resources Data Acquisition Services, Frontier Precision delivers leading-edge measurement technology. We’ve been there, every centimeter of the way, as geospatial technology has evolved. No matter what your need for accurate measurement, we have the experience and expertise to create a customized solution for you.

 

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We give you the proper training on the solutions we sell. Sign up for Professional Certified Training to get up and running quickly — all backed by the most experience in the industry. Whether onsite, online or in the classroom, we are helping make our customers efficient, productive, and profitable with today’ s and tomorrow’s technology.

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Frontier Precision provides world-class support from centers across a wide section of the western United States. Need support for any geospacial products, software or services?

Contact Frontier Precision at 800-359-3703.

About Frontier Precision

Frontier Precision’s measure of excellence can be traced back to 1988. Four years later, in 1991, Frontier Precision partnered with Trimble — a United States-based GPS equipment manufacturer at the time, and the rest is history. Since then, Frontier Precision has grown with Trimble to be one their largest and best geospatial distributors in the world.

We’ve been at the frontier of technology for three decades, continually offering customers new tools and solutions, all with our end goal in mind to help make our customers efficient, productive, and profitable with today’s and tomorrow’s technology. Frontier Precision is an employee-owned company — each of our team members is committed to your success.

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